J-Link EDU not working on Win11 - ARM64 CPU

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    • J-Link EDU not working on Win11 - ARM64 CPU

      New

      Dear Segger Community
      I recently purchased a Microsoft Surface 11 Pro, which comes with an ARM64 CPU and Windows 11. Now i am stuck on installing the USB Driver for my J-Link EDU Probe (Version 10.1 & 11). No matter what i try windows will not install the driver for the probe. I tried multiple Versions of the Software & Documentations package, ARM64 and normal version.
      And yes, i checked the box with "install legacy usb drivers"
      I tried to install the driver manually (choosing the segger install path in device manager), but Windows always says, "Windows was unable to install your J-Link".
      I know the probe is working, as it still works on my old computer.
      Is this Probe too old to work on ARM64 and windows 11 or am i doing something wrong?
      If it is indeed to old, what is a good budget option to replace my Probe (preferably with the same Header, as i have all my cables already.)
      Thank you in advance.
    • New

      Hi,

      The legacy USB driver is indeed to compatible to Windows ARM64.
      See here: wiki.segger.com/J-Link_on_Windows_ARM#Requirements


      As you can see here: wiki.segger.com/J-Link_EDU_V10
      the EDU V10 does not list the WinUSB option and therefore does not support support it.
      The unit is too old.


      BR
      Alex
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