[SOLVED] Ozone for Mac OSX crash

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  • [SOLVED] Ozone for Mac OSX crash

    I noticed that recent Ozone releases for Mac OSX no longer able to load elf image. When I invoke "Download & Reset Program", it always crashes. :(

    I found v2.22a works find, but v2.22b and later releases crash without any messages. My Mac OSX version is 10.12.2, J-Link version is 6.12d.

  • Hi,


    I am currently working with Ozone 2.22k under macOS 10.12.2, so this seems not to be a generic issue.
    Would it be possible for you to provide a .elf file for reproduction purposes'?

    Best regards,
    Niklas
    Please read the forum rules before posting.

    Keep in mind, this is *not* a support forum.
    Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
    Should you be entitled to support you can contact us via our support system: segger.com/ticket/
    Or you can contact us via e-mail.

  • Hi,

    My target is STM32 Nucleo-L476RG board which is J-Link flashed. Please find attached zipped elf file.
    I tested with Ozone v2.22k, but it crashed with this .elf.

    I also experienced same problem with STM32F767 target, but I can't provide the .ELF for this target.

    Regards,

    Tosh
    Files

    • UVCDisp.elf.zip

      (556.4 kB, downloaded 440 times, last: )

  • Hi Tosh,

    We were unsuccessful in reproducing the issue.
    We will contact you regarding this issue via the e-mail address you registered with.
    We will send you an unofficial version of Ozone that provides extended logging in this case.


    Best regards
    Alex
    Please read the forum rules before posting.

    Keep in mind, this is *not* a support forum.
    Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
    Should you be entitled to support you can contact us via our support system: segger.com/ticket/
    Or you can contact us via e-mail.

  • I'm experiencing the same issue with Ozone v2.22m and Segger J-Link Edu on macOS Sierra 10.12.3 (16D32).

    Installed J-Link is 612g.

    Ozone crashes and quits when I click on any of the three Debug > Start Debugging options.

    Everything works fine with JLinkGDBServer and arm-none-eabi-gdb against an ATSAM3X8E.

    -device ATSAM3X8E
    -if swd
    -speed 4000

    Please find the .elf file attached.

    Ozone with the exact same project works fine on Windows 10.

    Thank you for your help.
    Files

    The post was edited 3 times, last by Avenue33 ().

  • Hi,

    Unfortunately no luck to reproduce the crash.

    Could you create a log file from starting the debug session? (Call Project.SetJLinkLogFile("/Users/<UserName>/Desktop/JLink.log"); in your project)

    Regards
    Johannes
    Please read the forum rules before posting.

    Keep in mind, this is *not* a support forum.
    Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
    Should you be entitled to support you can contact us via our support system: segger.com/ticket/
    Or you can contact us via e-mail.

  • Thank you for your answer. Please find the log file below.

    Source Code

    1. TF4D4000 000:000 SEGGER J-Link V6.12f Log File (0000ms, 0000ms total)
    2. TF4D4000 000:000 DLL Compiled: Jan 13 2017 16:40:56 (0000ms, 0000ms total)
    3. TF4D4000 000:000 Logging started @ 2017-01-31 12:18 (0000ms, 0000ms total)
    4. TB8B073C0 012:467 JLINK_DEVICE_GetIndex(sDeviceName = ATSAM3X8E) returns 244 (0090ms, 0090ms total)
    5. TB8B073C0 012:557 JLINK_DEVICE_GetInfo(DeviceIndex = 244) returns 0 (0000ms, 0090ms total)
    6. TB8B073C0 012:560 JLINK_DEVICE_GetIndex(sDeviceName = ATSAM3X8E) returns 244 (0000ms, 0090ms total)
    7. TB8B073C0 012:560 JLINK_DEVICE_GetInfo(DeviceIndex = 244) returns 0 (0000ms, 0090ms total)
    8. TB8B073C0 012:560 JLINK_DEVICE_GetInfo(DeviceIndex = 244) returns 0 (0000ms, 0090ms total)
    9. TB8B073C0 012:587 JLINK_DEVICE_GetInfo(DeviceIndex = 244) returns 0 (0000ms, 0090ms total)
    10. JLINK_GetpfGetInstInfo() returns 0
    12. TF4D4000 016:336 JLINK_EnableLog(...) (0000ms, 0090ms total)
    13. TF4D4000 016:336 JLINK_SetErrorOutHandler(...) (0000ms, 0090ms total)
    14. TF4D4000 016:336 JLINK_SetWarnOutHandler(...) (0000ms, 0090ms total)
    15. TF4D4000 016:336 JLINK_Open()
    16. Firmware: J-Link V9 compiled Dec 16 2016 15:34:10
    17. Hardware: V9.40
    18. S/N: 269401196
    19. OEM: SEGGER-EDU
    20. Feature(s): FlashBP, GDBWEBSRV Webserver running on local port 19080 (0013ms, 0103ms total)
    21. TF4D4000 016:336 returns O.K. (0013ms, 0103ms total)
    22. TF4D4000 016:349 JLINK_GetAvailableLicense()
    Display All


    I'm using a J-Link Edu. Does Ozone require another model?

    The post was edited 1 time, last by Avenue33 ().

  • Hi,

    We found an issue regarding additional J-Link licenses, which could cause the crash on macOS and Linux.
    Since J-Link PLUS already includes the license for Ozone, this combination does not crash.

    The fix will be part of the upcoming release of the J-Link software.

    Best regards
    Johannes
    Please read the forum rules before posting.

    Keep in mind, this is *not* a support forum.
    Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
    Should you be entitled to support you can contact us via our support system: segger.com/ticket/
    Or you can contact us via e-mail.

  • J-Link V6.12h includes just one important fix, but not the fix for the crash.

    A release which includes the fix for the crash (Ozone V2.22o and J-Link V6.12i) is planned for tomorrow.

    Regards
    Johannes
    Please read the forum rules before posting.

    Keep in mind, this is *not* a support forum.
    Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
    Should you be entitled to support you can contact us via our support system: segger.com/ticket/
    Or you can contact us via e-mail.

  • Ozone V2.22o, which includes the new J-Link V2.12i, is available now.

    Regards
    Johannes
    Please read the forum rules before posting.

    Keep in mind, this is *not* a support forum.
    Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
    Should you be entitled to support you can contact us via our support system: segger.com/ticket/
    Or you can contact us via e-mail.

  • Hi,


    good to hear that you are up and running!
    /closed


    Best regards,
    Niklas
    Please read the forum rules before posting.

    Keep in mind, this is *not* a support forum.
    Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
    Should you be entitled to support you can contact us via our support system: segger.com/ticket/
    Or you can contact us via e-mail.