updating the J-Link firmware from the user side is not necessary.
The firmware will be updated automatically when the DLL is opened
and a newer firmware version has been found.
For more information, please refer to UM08001: UM08001 chapter 10.7 J-Link / J-Trace firmware.
Keep in mind, this is *not* a support forum.
Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
Should you be entitled to support you can contact us via our support system: segger.com/ticket/ Or you can contact us via e-mail.