[ABANDONED] Unable to update Segger JLink PRO

icabrera · January 11, 2017 at 3:03 PM

Hello,

I have a segger JLink PRO and every time I tried to connect to a target I got the message for performing a firmware update.
I click on Yes, then the update process completes and after firmware update windows closes, the window hangs and become unresponsible (in Jflash).
I have also tried to update in JLinkConfig.exe, I select the device, click on update firmware, the process completes OK but the program doesn't respond. The same behavior.

In J-Link Commander:

Code

SEGGER J-Link Commander V6.12e (Compiled Jan 6 2017 17:20:00)
DLL version V6.12e, compiled Jan 6 2017 17:19:29


Connecting to J-Link via USB...Updating firmware: J-Link Pro V4 compiled Dec 23 2016 12:00:11
Replacing firmware: J-Link Pro V4 compiled Oct 8 2015 09:29:10
Waiting for new firmware to boot
FAILED: Communication timed out: Requested 4 bytes, received 0 bytes !
Could not read J-Link capabilities.
J-Link>

The device is locked and I need to unplug and plug to be accessible, but at the connection time I got the firmware update message again. This happens always.

Thanks,

SEGGER - Niklas · January 11, 2017 at 4:00 PM

Hi,

sorry to hear that you experience issues with J-Link Pro.
Does the J-Link work normally when skipping the firmware update offer?
Could you please try to update the firmware from a different computer with a different USB-cable which is plugged directly into the PC without any USB-Hub between?

Best regards,
Niklas

PS: I edited your post slightly because sth. went wrong during the formatting.

[ABANDONED] Unable to update Segger JLink PRO

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