[SOLVED] J-Link bricked during update to V5.10s

While updating my J-Link Pro to firmware version V5.10s an error message occured while tranferring the new firmware data to the J-Link.
After this debugging is not possible (could not connect to target).

J-Link Configurator is able to detect the J-Link if it is connected via LAN.
But it reports a very old firmware (Emulator firmware 2012 Oct 12 (BTL)), which i cannot believe, since I always udate to the newest software package.
But J-Link Configurator is not able to detect the J-Link if it is connected via USB.

The USB driver is loaded fine. No issues are shown in the windows control panel.

Operating system is Windows 10 Pro 64bit.

Of course something like this happens when it is most inconvenient (due to project deadline).
What to do now?

BTW: I actually don't know if I am still on support. I used the trade-in program to update the J-Link in January 2015. Is there actually one or two years support?

Best regards,
Martin

Hi Alex, hi Niklas,

thanks for the quick response.

Quote from SEGGER - Niklas

Can you update the firmware via LAN using J-Link Configurator? (Right click-> update / replace firmware)

No, that does not work:

SEGGER J-Link Configuration V5.10s
Logging started @ 2016-03-14 09:58


Updating firmware of 1 emulator:
Updating firmware of emulator 1 of 1 via TCP/IP (192.168.178.109)...  Error, Communication timed out: Requested 4 bytes, received 0 bytes !
Could not read J-Link capabilities..
Finished updating 1 emulator!

After that, J-Link Configuraor is not able to detect the J-Link until I repower the J-Link

Quote from SEGGER - Alex

If you connect to it via J-Link Commander, you should immediately get a firmware update request, correct?

That did the trick! J-Link is up and runnig again. Thanks a lot for the hint.
It seems, J-Link Commander is more "powerfull" than J-LInk Configurator?

Best regards,
Martin