SEGGER - Fabian Administrator

Hi, Thank you for your inquiry. Such an issue is not known to us. Could you please provide us with a screenshot of the FULL J-Link Commander output? Does it work when you set the speed to the default settings? Also you can find a troubleshooting guide…

Hi, Thank you for your inquiry. One reason could be, if you have any flash break points enabled. I just did a reset on an empty target (CC3220SF) and it does not do any reads/downloads from/to flash (find screenshot attached). Best regards, Fabian

Hi, Thank you for your inquiry. We gave it a quick try and everything is working fine on our side with the NUCLEO-STM32L432KC. Please find the test Project we used attached. Could you please try it with that one and check if it works? BR Fabian

Hi, Thank you for your inquiry. Have you tried the FlashEraseAllUnsecure command? It is documented in the reference manual for this device. Best regards, Fabian

Hi, Thank you for your inquiry. Such an issue is not known to us. 1) Could you send us a J-Link log file? How to enable: wiki.segger.com/J-Link_DLL#Enable_J-Link_Log_File 2) Could you send us a screenshot of the whole Commander output as well? 3) Do…

Hi, We just tried to have a look at this. Unfortunately we were not able to get the application you sent us to work. We always get stuck in the boot loader at address 0x000029B8. We were using the TI CC3220 LaunchPad (wiki.segger.com/CC3220_LaunchPad…

Hi Lukas, we received your ticket in our support system and will answer you there. For the future, please stick to one channel of communication. Otherwise the response time might be longer due to confusion, etc. Best regards, Fabian

Hi Guillaume, Sorry for the delay in response. Yes, J-Link does not support ECC downloads. This area is not supposed to be downloaded to. The J-Link uses the TI API to activate ECC calculation. The ECC area is then managed by the CPU itself. Does this…

Hi Lukas, Thank you for your inquiry. Unfortunately, the J-Link Software and Documentation Pack does not support text boxes for Linux/MAC yet. Under Windows, there is an unlock dialog, which asks the user whether he wants to unsecure the device or…

Hi, Thank you for confirmation. From your description it is highly likely that your EDU was damaged from the USB side. This could have multiple reasons (e.g. resistors burned, faulty USB power supply). In that case the J-Link would need to be…

Hi, Thank you for your inquiry. Could you provide us with the name of the eval board you are using? Are you using the newest SEGGER STLinkReflash tool? Are you using the newest J-Link Software and Documentation Pack? …

Hi, Thank you for your inquiry. JTAG supports daisy chaining multiple cores that can then be debugged. Please find all necessary information about this here: wiki.segger.com/Manual_setup_of_JTAG_chain Best regards, Fabian

Hi Fabien, We will give it a try at our side as soon as we find a time slot for this (Sometime this week). I will keep you posted. Best regards, Fabian

Hi Pawel, Thank you for your inquiry. Such an issue is not known to us. Could you give us a step-by-step explanation on how to reproduce this issue? Best regards, Fabian

Hi Manjunath, Thank you for your inquiry. Such an issue is not known to us. 1) Could you please provide us with the full log output of J-Flash? 2) Could you please send us a J-Link log file? How to enable: …

Hi Alex, Thank you for your Inquiry. Such an issue is not known to us. We will try to reproduce this issue. Question: Could you provide us with reproduction steps for this issue? Best regards, Fabian

Hi woody, Thank you for your inquiry. Please note that our TELNET implementation does not support other channels besides channel 0 yet. We will probably add this feature sometime in the future. To be able to use other channels, you would need to use…

Hi, Thank you for your inquiry and sorry for the delay in response. Quote from thomask77: “Bonus question: When you say "telnet", do you really mean TELNET according to RFC 854? ” We are opening a raw TCP Socket. Quote from thomask77: “It would…

Hi, Thank you for your inquiry. Such an issue is not known to us. Does this problem still persist with the newest version of Ozone? If yes, could you provide us with a step-by-step explanation on how to reproduce this issue? Best regards, Fabian

Hi Kevin, Thanks for your inquiry. Unfortunately the issue is still not reproducible on our side. If you can provide us with a reproducer, we will give it another try. Otherwise we will consider this case as closed. Best regards, Fabian