Ozone installation problem on Kubuntu

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    • Ozone installation problem on Kubuntu

      Hi All,

      in the past I often needed to use a Linux Laptop for Ozone/J-Link, mostly with Linux Mint.
      Ozone and J-Link always installed without problems.

      Due to other circumstances I now had to install a current Kubuntu (21.04) on a new Laptop.
      With this install a have problems installing Ozone.
      J-Link installed fine, but when I try to install Ozone from Ozone_Linux_V322e_x86_64.deb I get the following error message (also shown in the screenshot).
      Error: Cannot satisfy dependencies

      Does anyone has an idea?

      Best regards,
      Martin
    • Hello Martin,

      Thank you for your inquiry.
      Such an issue is not known to us. Kubuntu is not one of the tested distributions by us, but it should still work as well as with Ubuntu.
      Anyhow I will try to get a hold of an Kubuntu VM and see if the issue is reproducible.

      In the meantime could you give the portable tarball of Ozone a try?
      segger.com/downloads/jlink/Ozone_Linux_x86_64.tgz

      Does this work on your setup?

      Best regards,
      Nino
      Please read the forum rules before posting: Forum Rules

      Keep in mind, this is not a support forum. Its main purpose is user to user interaction.
      Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
      Should you be entitled to support you can contact us via our support system: segger.com/ticket/

      Or you can contact us via e-mail.
    • Hello Nino,

      thanks for the quick response. The tarball works out of the box!
      I didn't do extensive tests, but Ozone does flashing, debugging, single stepping, etc. just fine.
      So I think we have a winner and I am up running, thanks for the help.

      Can I give you any other usefull information to investigate the issue?
      I thought that all ubuntu flavours are very much the same under the hood.
      Sadly the qApt Package Installer doesn't show which dependency causes the problem.

      Best regards,
      Martin
    • Hello Martin,

      The issue is indeed reproducible.
      We will check if this is something that can be fixed from our side.

      Best regards,
      Nino
      Please read the forum rules before posting: Forum Rules

      Keep in mind, this is not a support forum. Its main purpose is user to user interaction.
      Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
      Should you be entitled to support you can contact us via our support system: segger.com/ticket/

      Or you can contact us via e-mail.