[SOLVED] Unable to upgrade firmware on J-Link Edu Mini

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  • [SOLVED] Unable to upgrade firmware on J-Link Edu Mini

    Hi!

    I'm trying to upgrade the firmware of myJ-Link Edu Mini.


    Source Code

    1. SEGGER J-Link Configuration V6.60e
    2. Logging started @ 2020-01-18 14:47
    3. Updating firmware of emulator 1 of 1 via USB (SN: 801000389)...
    4. Error.
    The J-Link Edu Mnii is the only device conencted to USB. I tried with the other USB ports of my PC, to no avail.

    The exact same procedure succeeded with my J-Link Edu probe.

    Thank you for your help!
  • Hi,
    Thank you for your inquiry.
    Such an issue is not known to us.

    Did you write the config area of the J-Link?
    The nickname looks broken. Did you set a nickname for your J-Link?

    Could you please try to do the following in the J-Link Configurator:
    - reset the config (right click on the J-Link and press "Reset config")
    - replace the firmware (right click on the J-Link and press "Replace firmware")

    Best regards,
    Fabian
    Please read the forum rules before posting: Forum Rules

    Keep in mind, this is not a support forum. Its main purpose is user to user interaction.
    Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
    Should you be entitled to support you can contact us via our support system: segger.com/ticket/


    Or you can contact us via e-mail.
  • Hi!

    Thank for the tips.

    I don't remember having written the config area of the J-Link.

    Unfortunately, none of the suggested solution succeeds.



    However, debugging with the J-Link probe works fine.

    Is there another procedure I could try?
  • Hi,
    Did the reset of the config area work though?

    Just to eliminate the possibility that this problem is connected to the J-Link Configurator:
    Could you please try to update the firmware via the J-Link Commander?
    Just open the J-Link Commander and connect to the J-Link EDU Mini.
    This should prompt the update dialog.

    Best regards,
    Fabian
    Please read the forum rules before posting: Forum Rules

    Keep in mind, this is not a support forum. Its main purpose is user to user interaction.
    Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
    Should you be entitled to support you can contact us via our support system: segger.com/ticket/


    Or you can contact us via e-mail.
  • The J-Link Commander connects successfully to the J-Link Edu mini. The firmware seems to be up-to-date.

    Source Code

    1. SEGGER J-Link Commander V6.60f (Compiled Jan 20 2020 16:16:43)
    2. DLL version V6.60f, compiled Jan 20 2020 16:15:17
    3. Connecting to J-Link via USB...O.K.
    4. Firmware: J-Link EDU Mini V1 compiled Jan 7 2020 16:53:19
    5. Hardware version: V1.00
    6. S/N: 801000389
    7. License(s): GDB, FlashBP
    8. VTref=0.000V
    9. Type "connect" to establish a target connection, '?' for help
    10. J-Link>
    Display All
    However, JLinkConfig still fails to connect to the J-Link Edu mini.

    How to use the J-Link Commander to force an update and clean the config area?
  • Hi,
    Yes, you can also reset the config area via J-Link Commander:
    Please connect to the J-Link and type "resetconf" (without quotations).

    After doing so: Is it now possible to connect to the J-Link EDU mini via J-Link Configurator?

    Best regards,
    Fabian
    Please read the forum rules before posting: Forum Rules

    Keep in mind, this is not a support forum. Its main purpose is user to user interaction.
    Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
    Should you be entitled to support you can contact us via our support system: segger.com/ticket/


    Or you can contact us via e-mail.
  • Thank you for your help!

    It is now possible to connect via J-Link configurator. As an additional benefit, the name of the probe is clean!

    I went through the document UM08001 (Software Version: 6.60, January 6, 2020) but didn't find the "resetconf" command. Maybe a next release will mention it.

    The problem is solved now.

    Thank you and best regards,
  • Hi,
    You are welcome!

    Good to hear that everything is working as expected now.

    Best regards,
    Fabian
    Please read the forum rules before posting: Forum Rules

    Keep in mind, this is not a support forum. Its main purpose is user to user interaction.
    Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
    Should you be entitled to support you can contact us via our support system: segger.com/ticket/


    Or you can contact us via e-mail.