Could you contact us via our support ticket system? A ticket can be created at segger.com/ticket
Please read the forum rules before posting: Forum Rules
Keep in mind, this is not a support forum. Its main purpose is user to user interaction.
Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
Should you be entitled to support you can contact us via our support system: segger.com/ticket/ Or you can contact us via e-mail.