I have 2 nearly identical development kits from HOLT. They both use a common HOLT main card, with a AT91SAM7564 connected to the USB as a J-LINK OB that then connects to the JTAG lines for a ATSAM3U4E microcontroller. One is a year or so newer than the other, and they have different daughter cards, but the main card is the same.
It has been over a year since I used either, and I recently got a new PC. Not having a current license for one of the mainstream toolsets, and not having authorization to order one, I installed Atmel Studio7, figuring that it would do for now. I plugged one of the HOLT boards in, connected the USB between my PC and the board, and configured the debugger to connect to the card. The J-Link control panel applet appeared and gave me a notice that the J-Link firmware was out of date an strongly recommended that I upgrade it. I did, and after I did, I can no longer use it; it claims that the J-Link on the board is only for devices made by Renesas, thus cannot be used with an ATSAM3U4E, and suggests that I go out and buy a "full J-Link". I have attached a screen-shot of the dialog as "jlink-wrong-target.png". There is a sticker on the J-Link OB with the Segger logo and a serial number. The serial number on the sticker is not quite the same as what the dialog displays. This board worked fine until I updated the firmware. I don't know how to convince the chip that it's licensed for the board it's on. I spoke to HOLT and they beleive that it's not possible to change the on-chip firmware over the USB, but it seems to have happened anyway. (The serial number has been blurred out.)

The other (newer) board has the same configuration so far as the J-Link OB and ATSAM3U4E goes; I plugged that in, and the J-Link driver did not offer to update the firmware and works just fine with it. Oddly, that J-Link OB chip doesn't have a serial number sticker on it. The attached image "jlink-cp-normal.png" shows the J-Link Control Panel dialog for that one.

While it's true that I can use the newer board, the older board has been rendered nearly useless unless I get an external JTAG programmer and close a solder bridge on the board to bypass the on-board debugger.
Has anyone else here ever run into this problem, and if so, is there a good way to convince the J-Link that it is on the correct card? Any advice would be appreciated.
It has been over a year since I used either, and I recently got a new PC. Not having a current license for one of the mainstream toolsets, and not having authorization to order one, I installed Atmel Studio7, figuring that it would do for now. I plugged one of the HOLT boards in, connected the USB between my PC and the board, and configured the debugger to connect to the card. The J-Link control panel applet appeared and gave me a notice that the J-Link firmware was out of date an strongly recommended that I upgrade it. I did, and after I did, I can no longer use it; it claims that the J-Link on the board is only for devices made by Renesas, thus cannot be used with an ATSAM3U4E, and suggests that I go out and buy a "full J-Link". I have attached a screen-shot of the dialog as "jlink-wrong-target.png". There is a sticker on the J-Link OB with the Segger logo and a serial number. The serial number on the sticker is not quite the same as what the dialog displays. This board worked fine until I updated the firmware. I don't know how to convince the chip that it's licensed for the board it's on. I spoke to HOLT and they beleive that it's not possible to change the on-chip firmware over the USB, but it seems to have happened anyway. (The serial number has been blurred out.)
The other (newer) board has the same configuration so far as the J-Link OB and ATSAM3U4E goes; I plugged that in, and the J-Link driver did not offer to update the firmware and works just fine with it. Oddly, that J-Link OB chip doesn't have a serial number sticker on it. The attached image "jlink-cp-normal.png" shows the J-Link Control Panel dialog for that one.
While it's true that I can use the newer board, the older board has been rendered nearly useless unless I get an external JTAG programmer and close a solder bridge on the board to bypass the on-board debugger.
Has anyone else here ever run into this problem, and if so, is there a good way to convince the J-Link that it is on the correct card? Any advice would be appreciated.