[SOLVED] Unable to upgrade firmware on JLink Base

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  • [SOLVED] Unable to upgrade firmware on JLink Base

    I have just purchased a JLink Base, and have installed the latest Jlink s/w on my PC (Windows 10).

    When I connect the device & run JLink (5.12i), I get a message asking me to upgrade the JLink f/w.

    When I try to do this, it fails.

    It successfully detaches (after 103ms), then waits for it to attach, but this times out (after 45000 ms).

    The errors reported are :

    ERROR: Communications Timeout. Emulator did not re-enumerate
    ERROR: Firmware upgrade failed

    Any suggestions ?( ?

    New f.w is v10 compiled april 28 2016 11:49:37
    Current f/w is v10 compiled Oct 9 2015 20:36:39

    John

  • Hi John,


    after the failed firmware upgrade, once you disconnected and reconnected the J-Link from you PC, which firmware does J-Link Commander(jlink.exe) report?

    Could you try to upgrade the firmware on a different PC?
    I just gave it a try and upgrading a J-Link V10 worked without any issues.

    Best regards,
    Niklas
    Please read the forum rules before posting.

    Keep in mind, this is *not* a support forum.
    Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
    Should you be entitled to support you can contact us via our support system: segger.com/ticket/
    Or you can contact us via e-mail.

  • Hi John,


    good to hear that you are up and running!

    Best regards,
    Niklas
    Please read the forum rules before posting.

    Keep in mind, this is *not* a support forum.
    Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
    Should you be entitled to support you can contact us via our support system: segger.com/ticket/
    Or you can contact us via e-mail.