Hi,
Recently we sent a Flasher ARM unit to a factory, and they are unable to get it to flash the image we provided them. Initially there was an issue where they were not applying power to the ARM core (assuming the debugger would provide power) but after we got that fixed, we ran into this issue:

Does anyone know how I could start troubleshooting this? I can use the exact same configuration on my laptop using a J-Link Plus without any problems.
Any insight is appreciated,
Thanks
Recently we sent a Flasher ARM unit to a factory, and they are unable to get it to flash the image we provided them. Initially there was an issue where they were not applying power to the ARM core (assuming the debugger would provide power) but after we got that fixed, we ran into this issue:
Does anyone know how I could start troubleshooting this? I can use the exact same configuration on my laptop using a J-Link Plus without any problems.
Any insight is appreciated,
Thanks