[SOLVED] J-Link not found by SWO-Viewer

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  • Hi,


    thanks for your inquiry.
    We will take a look at this issue.

    Best regards,
    Niklas
    Please read the forum rules before posting.

    Keep in mind, this is *not* a support forum.
    Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
    Should you be entitled to support you can contact us via our support system: segger.com/ticket/
    Or you can contact us via e-mail.

  • Hi,


    We are not able to reproduce this behavior.

    Can you please reboot your PC and check again?
    If the issue persists, can you please send us a detailed step-by-step instruction of your procedure?
    Do you have multiple (application) instances open which have a open connection to the J-Link?

    Best regards,
    Niklas
    Please read the forum rules before posting.

    Keep in mind, this is *not* a support forum.
    Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
    Should you be entitled to support you can contact us via our support system: segger.com/ticket/
    Or you can contact us via e-mail.

  • Hi,


    Update:
    We identified the problem.
    It was a SWOViewer specific use-case of the J-Link software.
    Will be fixed in the version planned to be released tomorrow evening.

    Best regards
    Niklas
    Please read the forum rules before posting.

    Keep in mind, this is *not* a support forum.
    Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
    Should you be entitled to support you can contact us via our support system: segger.com/ticket/
    Or you can contact us via e-mail.

  • Hi Forum,


    this issue has been fixed in version 6.16c of the J-Link software & documentation pack.


    Best regards,
    Niklas
    Please read the forum rules before posting.

    Keep in mind, this is *not* a support forum.
    Our engineers will try to answer your questions between their projects if possible but this can be delayed by longer periods of time.
    Should you be entitled to support you can contact us via our support system: segger.com/ticket/
    Or you can contact us via e-mail.