[SOLVED] Segger Flasher Portable fault

eblam · Nov 14th 2016, 10:39am

Hello,

We use two Segger Flasher Portables, for production programming programming of our products.

One of the Flasher Portable has developed a fault; periodically, all contents have disappeared (i.e. when enumerated as a MSD, all files have gone missing) or the FLASHER.INI gets corrupted.

We have reformatted and updated the firmware on the Flasher Portable, but the fault still persists.

Please advise. Thank you.

SEGGER - Niklas · Nov 14th 2016, 11:06am

Hi,

sounds like a hardware failure to me if I understand you correctly that both Flasher are used for the same purpose under the same conditions.
Could you please get in touch with us via mail?
Please include the S/Ns of the Flashers, the date of purchase and the name of the distributor in the mail.

Best regards,
Niklas

eblam · Nov 14th 2016, 11:09am

Niklas,

Thank you for the reply.

Please can I have the contact email to send my message to?

Regards.

SEGGER - Niklas · Nov 14th 2016, 11:36am

Hi,

I sent you an PM which contains the email address.

Best regards,
Niklas

SEGGER - Niklas · Nov 30th 2016, 2:21pm

Hi,

this issue has been resolved via mail.

Best regards,
Niklas

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