[ABANDONED] J-Link OB xmc4200 Not recognised by pc

Trentin · Jul 18th 2016, 9:13am

Hello.
I'm using an infineon XMC 4700 relax kit with the on borad debuggher J_link OB xmc4200.
The OS is Windows 7 32bit.
Jlink 4.96.
When I connect the device to your pc via usb the board is not recognized and It does not appear in the device list of device manage, in addition the debug led onboard is blinking.
How do I fix it?
Thanks for your support.

SEGGER - Niklas · Jul 18th 2016, 10:32am

Hi,

XMC4700 is listed as a supported device: segger.com/jlink_supported_devices.html?m=Infineon#sel

Could you please give give the latest version a try and let us know if it works for you?
The latest version can be downloaded FOC here.

Best regards,
Niklas

Trentin · Jul 18th 2016, 10:54am

Even with the version does not work . The problem is that when I connect the board to the PC nothing happens . The board is not recognized even as "other device". As if the board is invisible to the PC.

SEGGER - Niklas · Jul 18th 2016, 10:58am

Hi,

sorry, I read your first post to impetuously.
Could you please check if it shows up in the Windows device manger? (Or if any unrecognized devices show up?)

Best regards,
Niklas

Trentin · Jul 18th 2016, 11:07am

No, the device don't apperas in the device manager (not even unrecognized) . I tried with all usb ports and nothing changes.

SEGGER - Niklas · Jul 18th 2016, 11:35am

Hi,

could you please check with a different USB-cabel?
For the purpose of this test, please connect the J-Link OB directly to a port of the PC without a hub etc. in between.

If it still does not work, could you please check if the issue also occurs when using a different PC? (And if it appears in the Device Manger of the other PC.)

Best regards,
Niklas

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