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mjos83

Beginner

Date of registration: May 5th 2015

Posts: 1

1

Tuesday, May 5th 2015, 9:05am

[CLOSED] JLink base stopped working

I have a JLink base v9.3

It stopped working a few days ago. The green LED does not glow when I plug it into the PC USB port. The PC does not recognize it. It does not show up in Windows 7 device manager.

I am using V4.98b drivers. I had updated the JLink firmware to the latest sometime around April 20th.


Is there a way to dig deeper to understand what happened to it?

Thanks,
M

SEGGER - Erik

Super Moderator

Date of registration: Dec 20th 2011

Posts: 392

2

Tuesday, May 12th 2015, 11:59am

Hi,

Sounds like the J-Link is broken. Can you please send an e-mail to support_jlink@segger.com with reference to this forum thread so we can proceed this case?


- Erik

SEGGER - Erik

Super Moderator

Date of registration: Dec 20th 2011

Posts: 392

3

Tuesday, May 12th 2015, 1:37pm

We received the e-mail. We will forward it internally and the production will get back to you regarding the RMA process.

- Erik


- Thread closed -